On seven/eighteen/14 my spouse and I had been on the flight sixty seven from BCN to Jfk. We boarded the airplane and located that it experienced no wifi or amusement options within the seat. If the food was served we requested the flight attendant In case the meal experienced any peppers(the vegetable) in it as the “chicken†as well as other components had been unrecognizable. My spouse is highly allergic to peppers and he had to be specified there were none. The attendant claimed she had no notion of just what the foodstuff ingredients were being in either selection so he didn't try to eat. How hard would it not be for your personal catering dept to ship a list of ingredients for this type of problem? The plane itself was old and warn on the inside. When received to the airplane, the mentor area smelled of fecal make any difference and it took pretty some time to the scent to dissipate.
When there was a couple of fifty percent hour to land I noticed the flight attendant who noticed us be guided to seat there, Mrs Fatima, she remenbered in a similar minute and I phone him and she or he recurring that we really must be there. On this second he mentioned “make sure you, don´t fret, I´m not worried any more, so that you shouldn´t be fearful any longerâ€.
As a business, you might have stepped way from line getting a public placement on this. Though the posture you’ve taken proficiently favors “discrimination†versus all other folks who're entitled to the Specific protecting provisions enjoyed by a privileged minority.
I have a request reference range 14716375252 from a journey taken past Nov. I want to know the companies response.
The thing is a closely similar illustration of this with American Airlines. I not long ago took a visit plus they under no circumstances bought me to my vacation spot.
We are extremely frustrated seeking to learn about our benefit miles. Account numbers BBB88568 and 18NH898. We had been scheduled to fly to Homepage India March 2012 and all flights to India had been canceled. We have to know our miles status and when any miles happen to be canceled we need them reinstated.
no. 0012309351902 from SNA to DFW. I used to be issued future flight passes excellent for just a yr. I am producing to request that you simply waive the $two hundred transfer demand when I am able to use the passes.
On the returning flight we checked in and also the staff members greeted us and seemed incredibly professional. Certainly right until we go to the counter. The youthful guy was quite inexperienced. The agent next to him discussed that we put the incorrect ticket on amongst our eight bags. They two gentlemen couldn't do the job it out and generally instructed us anything was ok.
At last we been given all of our baggage and naturally considered one of my bags was not there. As expected it had been missing, my sons auto seat was dropped. Exactly the same ladies that experienced lied before described that it needed to be there, scanned in.
I am a faithful purchaser and even with my yrs of loyalty if I had been five minutes late there can be no lee way for me to board a aircraft.
.Stephanie,a supervisor was extremely impolite and one other agent advised me ifI wanted to go t oMonterey previously I should really have a taxi.the agent didn't gave me the seats that Particular assistant experienced provided me as a result of my disability Ifound immediately after my third try Darlene
I will say she(AA) found a later flight for me on An additional airline,which I so appreciated,but she definitely could have far more enjoyable in dealing with me.
I spoke with Wanda this morning about additional baggage and also the nerostimulator implanted in my again. She was really helpful, I'm glad that I referred to as and bought the proper information.
06/eighteen/16 – Have already been a loyal, Recurrent flyer buyer for more than thirty many years. I h ave hardly ever witnessed these types of inadequate buyer service and apathetic attitudes from AA personnel. At the moment sitting at Miami Intercontinental, on a transparent sunny saturday morning, traveling with two younger little ones endeavoring to get to Asheville on your Airways (file locator: WCEARA), but our flight to Charlotte was promptly delayed, creating us to skip our flight to Asheville, all other flights are full, we were sent Again by stability simply because your staff members on the gate couldn’t (or wouldn’t), help us (that was exciting), then needed to run back Ahead of we could get on the ticket counter as the flight departure was bumped back up!